Why can’t I withdraw funds from my account?

There may be a number of reasons why you are unable to withdraw funds from your online account.

Your identity has not been verified

This process must be completed before you can withdraw any funds from within your account.

Problems with your PayPal or Perfect Money account

There may be a problem with your Perfect Money or PayPal account. Please check your accounts and make sure they are verified.

The funds you deposited have not been turned over

Any funds that have been deposited into your online account using a Credit Card cannot be withdrawn directly into your bank account. In order to access these funds you must ensure they are used at least once to purchase an entry online and withdrawn as prize winnings.