If you are one of the lucky ones who win a top prize (Division 1, 1st Prize or Jackpot Prize) and are registered either with our online or retail membership program, we’ll call you with the exciting news!

If you are not registered with any of our membership programs you can either start your prize claim process by visiting one of our Head Offices located in Queensland, New South Wales, Victoria and South Australia or by post.

View our article on ‘How to claim prizes’ for more information regarding this process.

After notification of your win, it will take approximately 14 days to finalise payment of winnings. This is known as the provisional period.